What Are Your Rights In Repairing Your Car?
Question :
My car was damaged in an accident and I need to get it repaired. The insurance company is trying to tell me where to get my car repaired. It is also insisting that I use reconditioned and non-factory made parts. Do I have any rights?
My car was damaged in an accident and I need to get it repaired. The insurance company is trying to tell me where to get my car repaired. It is also insisting that I use reconditioned and non-factory made parts. Do I have any rights?
Answer :
Yes. Texas has a “freedom of choice law” for auto repairs covered under an insurance policy. It prevents an insurance company from restricting your right to select the mechanic or the repair shop that fixes your car. This law also prohibits an insurance company from specifying the brand, type, kind, age, or condition of the parts that are used to repair your car.
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